Situated on the popular Camps Bay strip across the beach, Paranga restaurant has always been a favorite to dine at on my birthday when I am in Cape Town, South Africa. Seeing as My birthday is in summer here, it’s the perfect combination of being outdoors and good food.
Paranga offers delicious gourmet food, the beef and grilled chicken burgers have always been a fave.
Besides the food, the restaurant offers great views of the sea and has open and indoors sections. Seats are decorated across the walls with soft stylish pillows and the indoors section is a few steps higher so those inside can still get great views. It also has a bar inside. The decor is beautiful and has a real summer vacation feel.
The food is well made and has high quality, and leaves you satisfied without feeling over eaten.
The Reservation Problem:
I usually show up at Parangas and take the best seat I can find. However, on this one occasion I decided to make a reservation. I filled in the reservation form online via their website, and I got an email confirmation.
To my surprise, the day before my reservation I received a confirmation email stating my cancellation….? I quickly replied saying that I indeed did not cancel and I phoned them. The staff who answered my call was friendly and saw that I had made no cancellation. He soon fixed it and I got another email confirming my reservation for the next day…again.
It was the day I was to dine at Paranaga. I wanted to see if I could try and change the number of guests to half. I phoned, and the staff told me that there was no reservation under my name at all!
I told him I got a confirmation email, the manager then told me it was all fixed and that they would see me later.
So I finally reached the restaurant, and I told the reception I had a table booked under my name. Nobody could find my name or the reservation.
Luckily, the restaurant was not full at that time, and so I simply took my table and waited for the guests to arrive.
Paranga is a really good restaurant, and I have always received good service in the past. Im not sure what happened this time, perhaps it was a communication issue or a problem with the online booking system? Who knows?
Victoria Road, Camps Bay
Cape Town, South Africa